PRIVACY POLICY
Smee + Busby Architects, P.C. ("the Firm," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information from our clients, prospective clients, and visitors to our website or those who engage with us through other means, including SMS messaging.
By using our services or interacting with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We will collect the following types of information via email or in-person:
Personal Information
Name
Email address
Phone number
Mailing address
Project-related details
Billing information
Technical Information
IP address
Browser type and version
Pages visited on our website
Device identifiers
Communication Information
Correspondence via email, SMS, or other channels
SMS opt-in status and preferences
2. How We Use Your Information
We may use your information for purposes including but not limited to:
Providing architectural and related professional services
Communicating with you about your project
Sending appointment reminders, updates, or firm news
Processing payments and invoices
Complying with legal obligations
Improving our website and services
3. SMS Communications
If you opt in to receive SMS messages from us, your mobile number will be used solely for that purpose. You can opt out at any time by replying STOP to any SMS message. We do not share or sell mobile numbers to third parties for marketing purposes. See HERE for our full SMS Terms & Conditions.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring and message frequency varies.
Contact Smee + Busby Architects, P.C. at (865) 521-7550 or mdemoss@smeebusby.com for HELP or to STOP receiving messages.
Opt-out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP to mdemoss@smeebusby.com or (865) 521-7550. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our phone number, email and website. We are here to help you.
Non-sharing clause: we do not share your data with third parties for marketing purposes. Smee + Busby Architects, P.C. will not sell, rent, or share the collected mobile numbers.
4. How We Share Your Information
We do not sell your personal information. We do not transfer your personal data to any external organizations under any circumstances, even with your consent.
5. Data Security
We implement reasonable physical, technical, and administrative safeguards to ensure secure storage of data to protect your personal information from unauthorized access, disclosure, or misuse. Data is retained as long as you are subscribed to our SMS service. You may request deletion at any time.
6. Your Rights and Choices
You have the right to:
Access and update your personal information
Withdraw consent where applicable (e.g., unsubscribe from emails or SMS)
Request deletion of your information (subject to legal or contractual obligations)
To exercise these rights, contact us at mdemoss@smeebusby.com.
7. Cookies and Tracking Technologies
Our website may use cookies or other tracking technologies to improve user experience and analyze site usage. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.
9. Policy Updates
We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date. Continued use of our services after any changes indicates your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Smee + Busby Architects, P.C.
(865) 521-7550
mdemoss@smeebusby.com
2554 Sutherland Ave.
Knoxville, TN 37919
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